Waite
Field notes

What we’re building, in the open.

wildwood
The hire that was not the problem

A business with flat revenue hires a salesperson. Six months later revenue is still flat and the cost base is higher. Here is what usually went wrong, and it was not the hire.

Aug 2026
hub
The site agent that answers, qualifies, and books

Inside the Waite site agent: accurate answers, qualified leads, real calendar bookings with reminders and reschedule links, every conversation saved to your CRM, installed with one line of code.

7 min · Aug 2026
wildwood
Fewer doors

Most commercial advice is about adding. The most reliable profit improvement I have seen in thirty years came from taking things away, and it is harder than it sounds for reasons that are mostly political.

Jul 2026
wildwood
A forecast you can argue with

Most sales forecasts are a list of hopes with dates attached. The test of a real one is whether two people can disagree about it using evidence, and here is how to get there in about a month.

Jul 2026
orolo
Why watch pricing is broken

The gap between what a dealer pays and what a boutique asks is wider than the market admits. How to read the spread, in plain numbers.

5 min · Jun 2026
hub
Shipping in public: day 30

Thirty days in: the pricing engine and dealer wedge shipped, the ingest pipeline broke twice, and the agents ran the night shift.

4 min · Jun 2026
superfan
Agents that finish the job

A demo performs once; a worker owns the outcome. Three rules that turn a clever prompt into something that runs while you sleep.

6 min · Jun 2026
lodestar
Finding the north star

Roadmaps drift. Pick the one honest number that means it's working, and let it settle every argument about what to build next.

3 min · Jun 2026

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